1. Questions about ordering
Do I have to register to place an order?
Yes, you need to register in order to place an order. By doing so you will receive a confirmation email and you can access your account to see your orders, invoices, etc. For more information, write to firstname.lastname@example.org.
How can I place an order?
- Login or register if it is your first visit.
- Find your product and select the characteristics of this product.
- Add your product to the shopping cart.
- Make the payment on our payment gateway.
Can I place my order by phone?
Yes, if you wish, you can place your order by phone at the numbers +34 962 324 988 / +34 679 692 507 or email email@example.com, and we will accompany you throughout the process.
Can I change or cancel an order?
Yes, but only if it is not in the printing process, if it were the case, contact us at the numbers +34 962 324 988/+34 679 692 507 or email firstname.lastname@example.org and we will do our best to help you.
How can I pay for my order?
- Paypal. You can pay safely with VISA or Mastercard, American Express or PayPal credit.
2. Questions about shipping and delivery
Do I have to pay for shipping my order?
No, orders placed on our website have free shipping.
When will I receive my order?
The prices offered on our website include free shipping in approximately 7/8 business days. 3/4 days of production + 3/4 days for delivery.
Can I receive my order at a different billing address?
Of course! From your client area you can determine 2 different addresses, one for the delivery of your order and another for the realization of your invoice.
Where does retroboxes.uk deliver your orders?