Table of Contents
Questions about placing orders
Do I need to register to place an order?
Yes, you need to register in order to place an order. Once registered, you will receive a confirmation email and will be able to access your account to view your orders, invoices, and more. For further information, please contact us at info@retroboxes.uk.
How can I place an order?
Log in or register if this is your first visit. While registration is not mandatory, it is recommended so you don’t miss any information about your order.
Find your product.
Add the product to your shopping basket.
Complete the payment through our secure payment gateway.
Can I place my order by phone?
Yes. If you prefer, you can place your order by phone by calling +34 621 160 865 or by emailing info@retroboxes.uk, and we will guide you through the entire process.
Can I change or cancel an order?
Yes, but only if the order has not yet entered the printing process, which usually begins within the first 60 minutes. If this is the case, please contact us as soon as possible on +34 621 160 865 or at info@retroboxes.uk, and we will do our best to assist you.
How can I pay for my order?
Credit / debit card
Pay securely using your credit or debit card.
PayPal
Secure payments with PayPal. Pay in full or in 3 interest-free instalments. You can also pay by credit card even if you do not have a PayPal account.
Bizum
Mobile payments via your smartphone.
Questions about shipping and delivery
When will I receive my order?
The prices shown on our website include free shipping, with an estimated delivery time of approximately 7–8 working days.
Can I have my order delivered to a different address from the billing address?
Of course! When placing your order, you can provide two different addresses: one for billing and one for delivery. You can also manage and save separate billing and shipping addresses from your customer account area.
Where does retroboxes.es deliver orders to?
Retroboxes.es delivers orders to United Kingdom, France (excluding Réunion Island), Spain, Italy, Germany, Austria, Belgium, Portugal, Greece, Ireland, the Netherlands, Sweden, Denmark, Finland, Switzerland, Hungary, Slovakia, Slovenia, Serbia, Estonia, Latvia, Lithuania, the Czech Republic, Croatia, Bulgaria, Andorra, Bosnia and Herzegovina, Gibraltar, and Luxembourg.