Frequent questions

1. Questions about ordering

Do I have to register to place an order?
Yes, you need to register in order to place an order. By doing so you will receive a confirmation email and you can access your account to see your orders, invoices, etc. For more information, write to info@retroboxes.uk.
How can I place an order?
  • Login or register if it is your first visit.
  • Find your product and select the characteristics of this product.
  • Add your product to the shopping cart.
  • Make the payment on our payment gateway.
Can I change or cancel an order?
Yes, but only if it is not in the printing process, if it were the case, contact us at the numbers +34 962 324 988/+34 679 692 507 or email info@retroboxes.uk and we will do our best to help you.
How can I pay for my order?
We offer 2 payment methods:
  • Credit/debit card. Pay with your credit/debit card securely.
  • PayPal. Secure payments with Paypal. Cash or in 3 months without interest.
  • Bizum.

2. Questions about shipping and delivery

When will I receive my order?
The prices offered on our website include free shipping in approximately 7/8 business days.
Can I receive my order at a different billing address?
Of course! From your client area you can determine 2 different addresses, one for the delivery of your order and another for the realization of your invoice.
Where does retroboxes.uk deliver your orders?
Italy, UK, Germany, USA, France, Canada, Venezuela, China, Hong Kong, Australia, Austria, Belgium, Portugal, Romania, Russia, Greece, New Zealand, Poland, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Switzerland , Morocco, Hungary, Spain, Cyprus, Turkey, Slovenia, Serbia, Estonia, Latvia, Lithuania, Belarus, Czech Republic, Croatia, Bulgaria, South Africa, Andorra, Bosnia, Gibraltar, Luxembourg, Egypt, Tunisia and Israel.