Frequent questions

1. Questions about ordering

Do I have to register to place an order?
Yes, you need to register in order to place an order. By doing so you will receive a confirmation email and you can access your account to see your orders, invoices, etc. For more information, write to info@retroboxes.uk.
How can I place an order?
  • Login or register if it is your first visit.
  • Find your product and select the characteristics of this product.
  • Add your product to the shopping cart.
  • Make the payment on our payment gateway.
Can I place my order by phone?
Yes, if you wish, you can place your order by phone at the numbers +34 962 324 988 / +34 679 692 507 or email info@retroboxes.uk, and we will accompany you throughout the process.
Can I change or cancel an order?
Yes, but only if it is not in the printing process, if it were the case, contact us at the numbers +34 962 324 988/+34 679 692 507 or email info@retroboxes.uk and we will do our best to help you.
How can I pay for my order?
  • Paypal. You can pay safely with VISA or Mastercard, American Express or PayPal credit.

2. Questions about shipping and delivery

Do I have to pay for shipping my order?
No, orders placed on our website have free shipping.
When will I recive my order?
The prices offered on our website include free shipping in approximately 7/8 business days. 3/4 days of production + 3/4 days for delivery.
Can I receive my order at a different billing address?
Of course! From your client area you can determine 2 different addresses, one for the delivery of your order and another for the realization of your invoice.
Where does retroboxes.uk deliver your orders?
retroboxes.uk ships your orders to the UK. Important: But retroboxes.es delivers its orders to the following countries: Spain (except Ceuta and Melilla), Portugal, Germany, Austria, France, Italy, United Kingdom, Romania, Canada, USA, Australia, China, Mexico and Venezuela.